When we contact support team for any issues we are asked to send the dxdiag and msinfo files to
them for providing support.when such things are common,most of us being learners(including me) it
is difficult as everybody won't know everything,even if we know it is difficult to remember at tough
times that's the fact. So here is an tutorial for creating the dxdiag and msinfo files.
What it does or contains??
They are the files that show what are the things inside your PC like your hardware configuration and
software configuration which help them to diagnose the problem.
So how to do it?
It is an very easy process,which doesn't require any skills..
Just follow the below steps..
To create dxdiag..
1) Press Windows + R
2) Type dxdiag
3) Hit enter
4) It will Open Directx Diagnostic tool window,which contains your System model and system information
5) Now,click on the Save All information,or press s key
6) It will open save window,on that select your favorite location,
for example: on desktop
7) Name the file as dxdiag
8) Makesure the save as type is Text file.
9) Click Save.
That's it.
And Now it's turn for msinfo file..
1) Press Windows + R
2) Type msinfo32
3) Hit enter
4) It will Open a new window,which contains your System model and system information.
5) Click on File -> Export
It will open save window,on that select your favorite location,
for example: on desktop
6) Follow the same method,you done for dxdiag,i.e.,
7) Name the file as anything example:msinfo32
8) Makesure the save as type is Text file.
9) Click Save.
them for providing support.when such things are common,most of us being learners(including me) it
is difficult as everybody won't know everything,even if we know it is difficult to remember at tough
times that's the fact. So here is an tutorial for creating the dxdiag and msinfo files.
What it does or contains??
They are the files that show what are the things inside your PC like your hardware configuration and
software configuration which help them to diagnose the problem.
So how to do it?
It is an very easy process,which doesn't require any skills..
Just follow the below steps..
[Video Tutorial ]
To create dxdiag..
1) Press Windows + R
2) Type dxdiag
3) Hit enter
4) It will Open Directx Diagnostic tool window,which contains your System model and system information
5) Now,click on the Save All information,or press s key
6) It will open save window,on that select your favorite location,
for example: on desktop
7) Name the file as dxdiag
8) Makesure the save as type is Text file.
9) Click Save.
That's it.
And Now it's turn for msinfo file..
1) Press Windows + R
2) Type msinfo32
3) Hit enter
4) It will Open a new window,which contains your System model and system information.
5) Click on File -> Export
It will open save window,on that select your favorite location,
for example: on desktop
6) Follow the same method,you done for dxdiag,i.e.,
7) Name the file as anything example:msinfo32
8) Makesure the save as type is Text file.
9) Click Save.
That's it.
Hope it is helpful.
Works on all edition of Windows 10 including Windows 10 Creators update,Anniversary edition, earlier builds of Windows 10,8.1,8 and 7.
